1. step
Open the link in your confirmation email or text message and find the appointment you want to cancel.
How to cancel an appointment
Cancelling and what happens to the money.
2. step
Press Cancel visit and confirm. The doctor is notified immediately.
If you cancel, there is no refund. If the doctor cancels, you are refunded in full. The full rules are on the Cancellation and refunds page.
Still stuck? Write to atbalsts@emd.lv