Help centre
Short guides with pictures. Every step looks exactly as it does on your screen.
Type a word and the list narrows.
For patients
How to find a doctor, pay and join your call.
How to search for and book a doctor
From the front page to a chosen time.
Open: How to search for and book a doctorHow to cancel an appointment
Cancelling and what happens to the money.
Open: How to cancel an appointmentHow to add your appointment to your calendar
One private link for the calendar on your phone.
Open: How to add your appointment to your calendarFor doctors
How to register, set your hours and get paid.
How to register and get verified
From application to a visible profile.
Open: How to register and get verifiedHow to set your weekly schedule
You do not create slots one by one - we compute them.
Open: How to set your weekly scheduleHow to add your payout details
Where the IBAN goes and where the money shows.
Open: How to add your payout detailsHow to join a call with a patient
Your visit list and the call button.
Open: How to join a call with a patientHow to invite a returning patient
Your personal link, ready to send in a message.
Open: How to invite a returning patientHow to submit a support ticket
One conversation instead of scattered emails.
Open: How to submit a support ticketStill stuck? Write to atbalsts@emd.lv